What we found, what it’s costing you, and the three fastest fixes.
Ace Plumbing & Drain has no online booking and a 6-hour average reply time on web leads — competitors nearby answer in under 20 minutes.
estimated inquiries going unanswered every month
Based on typical call volume for a single-van plumbing outfit and no after-hours coverage, roughly a quarter of inbound calls go unanswered.
The good news: these are people already trying to reach you — the most recoverable kind of lost business.
We estimated your average sale at $275, based on plumbing businesses like yours. Know your real numbers? Type them in below — the totals update as you go.
Based on 23 estimated missed inquiries/mo (section 01). We don't know your real margins or close rate — these are your numbers, not ours.
No online booking
Customers can only reach you by phone during business hours — nights and weekends go straight to voicemail.
Slow web-lead reply
Contact-form submissions on your site average a 6+ hour reply. Most buyers have already called a competitor by then.
Thin review presence
Only a handful of confirmable reviews on Google — recent jobs aren't being turned into social proof.
Two nearby plumbers advertise 24/7 booking and text-back-in-5-minutes guarantees; neither of those is table stakes yet in this market, which is exactly why it stands out when someone offers it.
Turn on Google Business Profile messaging so missed calls become a text thread.
Add a callback-request button above the fold on your homepage.
Text your last 15 customers a review link — even 5 fresh reviews changes the page.
Even on a conservative read, that’s $0/mo — $0/yr — sitting on the table right now.
Station wires in call answering, instant text-back, and follow-up so nothing above falls through again — most of this is live within a week.
or just reply to the email this came in — a human reads every reply.